Privacy Policy

Last updated: May 11, 2026

Black Altar LLC respects your privacy. This policy explains what we collect, how we use it, and the choices you have when you shop at blackaltar.co.

Who we are

Black Altar LLC
61535 South HWY 97 STE 5-266
Bend, OR 97702
Email: summon@blackaltar.co

Information we collect

When you place an order, create an account, join our email list, contact us, or browse the site, we may collect:

• Name, email address, shipping address, and billing address.
• Order details, product preferences, and customer service messages.
• Payment information needed to complete a purchase. Payments are processed by Shopify and its payment partners. We do not store full card numbers.
• Device, browser, IP address, cookie, and site activity data, such as pages viewed and items added to cart.
• Marketing preferences, email engagement, and SMS consent where applicable.

How we use information

We use your information to:

• Process orders, payments, shipping, returns, and customer support.
• Send order confirmations, delivery updates, account notices, and service messages.
• Send marketing emails or texts if you have opted in.
• Improve our products, website, customer experience, and fraud prevention.
• Meet legal, tax, security, and accounting requirements.

Third parties we use

We share information only as needed to run the business. This may include Shopify for commerce and checkout, payment processors, shipping carriers, Klaviyo for email and SMS, analytics tools, fraud prevention tools, and service providers that help operate the site.

These providers may process information under their own privacy policies. We do not sell your personal information for money.

Cookies and analytics

Our site uses cookies and similar technologies to keep the cart working, remember preferences, understand site traffic, measure marketing, and improve the shopping experience. You can control cookies through your browser settings. Some parts of the site may not work properly if cookies are disabled.

Marketing choices

You can unsubscribe from marketing emails using the link in any email. If SMS is available and you opt in, you can opt out by following the instructions in the message. Transactional messages, like order confirmations and shipping updates, may still be sent when needed.

CCPA and GDPR rights

Depending on where you live, you may have the right to request access to your personal information, correction, deletion, portability, restriction of processing, or an explanation of how we use it. You may also have the right to opt out of certain sharing or marketing uses.

To make a privacy request, email summon@blackaltar.co. We may need to verify your identity before completing the request.

Data retention

We keep information as long as needed to fulfill orders, provide support, meet legal obligations, prevent fraud, and run the business. When we no longer need it, we delete or de-identify it when reasonable.

Security

We use reasonable safeguards and trusted commerce providers to protect your information. No system is perfect, but we do not treat your privacy casually.

Children

Our site is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new date.

Contact

Questions or requests can be sent to summon@blackaltar.co.